Course Curriculum

    1. 3.1 Module Objectives & Map

    1. 3.2 Why Is Change So Hard?

    2. 3.3 Change is Emotional

    1. 3.4 Emotional intelligence and the characteristics of an effective leader.

    2. 3.5 Why IQ isn't everything

    3. 3.6 Assignment: Assess Your EQ

    4. 3.7 7 Practical Ways To Improve Your Emotional Intelligence

    5. 3.8 Why Kindness and Empathy Matter

    1. 3.9 Navigate Your Team Through Sudden Change

    2. 3.10 Managing Resistance

    3. 3.11 Module Test

    4. 3.12 Your Feedback on this Module

About this course

  • 12 lessons
  • 0.5 hours of video content